Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Feedback
We have a range of online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. (You will find the Comments and suggestions link just below the map).
Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
How information about you helps us to provide better care
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone. This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.
More information can be found here:
and here are some frequently-asked questions:
You may be aware that all practices have been required to provide their patients with a "Named Accountable GP". Yours will be the GP you are registered with. If you wish to know who this is or request a specific GP please email lockside@nhs.net.
This does not prevent you from seeing any other GP in the practice as you currently do.
(Site updated 26/06/2017)