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Confidentiality

In the consultation room

We understand that many of the things you tell us and private and confidential. We care for that information at all times. 

Your consultation notes are confidential and we only break this if instructed to do so by law. (if you are a danger to others or yourself).  

We share your information only within the NHS. 

NHS Summary Care Record

Parts of your medical record is shared electronically across the NHS. The default is to share your name, address, date of birth, medication and allergies. If you do not want this we can block this sharing for you.  

If you think you have a complex condition and would like to 'enhance' your Summary Care Record, this can also be done. This way all the health professionals you meet can see your past medical history, current condition list, clinical letters and test results.

How information about you helps us to provide better care

Lockside is one of many organisations working in the health and care system to improve care for patients and the public

Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

 

  • improving the quality and standards of care provided
  • research into the development of new treatments
  • preventing illness and diseases
  • monitoring safety
  • planning services

 

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.

 

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

 

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt-out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters.  On this web page you will:

  • See what is meant by confidential patient information
  • Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
  • Find out more about the benefits of sharing data
  • Understand more about who uses the data
  • Find out how your data is protected
  • Be able to access the system to view, set or change your opt-out setting
  • Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
  • See the situations where the opt-out will not apply

 

You can also find out more about how patient information is used at:

https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and

https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)

 

You can change your mind about your choice at any time.

 

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.

 

Health and care organisations have until 2020 to put systems and processes in place so they can apply your national data opt-out choice. Our organisation ‘is able to apply your national data opt-out choice to any confidential patient information we may use or share with other organisations for purposes beyond your individual care.'

 

Confidential information from your medical records can be used by the NHS to improve the services offered. This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”. 
More information can be found here:
and here are some frequently-asked questions:
Lockside is part of the Clinical Practice Research datalink (CPRD) that provides anonymised patient data to support clinical research. To find out more please click here: CPRD patient Information
We also take part in the National Diabetes Audit to ensure the care provided by Lockside is of a high standard. NDA Patient Information.


 
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